Responsibility For Documenting an Accident
Is an insurance company legally liable for an accident that occurred when its policyholder followed claims investigation recommendations? The Texas Supreme Court recently answered this question, stating, “no”.
In Elephant Insurance Company, LLC v. Lorraine Kenyon, Ms. Kenyon was involved in a car accident and had pulled over to the side of the road. She called her insurance company, Elephant Insurance, to report the claim. While she was on the phone with the adjuster, her husband arrived at the scene. The insurance adjuster made several suggestions about what would be needed to docum
